Had a rare couple of days in LA a couple of weeks ago, after an even rarer week in Santa Barbara. I have mostly very happy memories of growing up in Santa Monica, Pacific Palisades and San Diego, but due to cost rarely make it back that way anymore.
We were in the company of an old and dear coffee industry friend I've known for decades, so in addition to some wonderful food and wine in his company I got a brief tour of the current state of the art in retail coffee in the area.
LA's hip and rapidly gentrifying Silver Lake neighborhood is apparently as good at it gets these days for coffee. We went to Lamill Coffee (http://lamillcoffee.com/) first, a coolly luxurious space that was packed at 4:30 on a weekday afternoon. There's espresso of course and a very small (3-4 choices) selection of single origin coffees, brewed by a (too) wide choice of methods, from Clover (they have 3 machines) to Hario to Chemex to Vacuum pot.
I ordered a cup of Clovered Kenya ($6 - the $20 price for a small vacuum pot seemed a bit much!) and my companions ordered the proprietary Valrhona-based hot chocolate. The Kenya was a bit cereal-like from slight under-roasting but clearly an excellent auction lot. I think the other choices were a Rwanda and a Colombia.
The hot chocolate might as well have been Hershey's given how overly-sugared it was - about as far removed from authentic French or Italian hot chocolate as one could imagine (and I say this having had the genuine article at Valrhona’s home city of Tain l’Hermitage). Service was as unfriendly as it was uninformed, but apparently the food is good and the wine and beer lists were attractive. Lamill also does tea but the list is heavy on flavored and blended stuff and so lacks appeal. Lots of hand-tied show teas but not a single estate-grown black tea worth drinking.
The overall feeling here is of a place long on attitude and short on product knowledge (pretentious menu descriptions notwithstanding), though I have no doubt that customers paying more for a simple cup of coffee than a sane person would pay for a full pound feel they’re drinking the very best.
Next we visited Intelligentsia (http://www.intelligentsiacoffee.com) where there was a line out the door, though that may have had as much to do with the tiny space and the half-dozen or so seats available inside the bar being occupied by laptop-enthralled latte sippers as it did with sheer volume of trade. The choices were equally limited here: Black Cat or Kenya based espresso drinks or Kenya, Colombia and one more choice that escapes me brewed by the cup in a Hario or Chemex.
The cost of the single cup of Kenya (made in a Hario V60) I ordered would’ve been $6.50, had not an old coffee industry friend (who now does sales work for Intelli) very kindly bought me my coffee, which was perfectly roasted though slightly inferior as a green coffee to the lot at Lamill. A very good but not great Kenya auction lot. I noticed the asking price for a roasted pound was $32 - a scandalous margin even given this year’s high auction prices.
Tasted an espresso here as well and it was the usual Third Wave case of a very well-selected and roasted blend brewed so as to be undrinkable except with milk (or by masochists). From the look and flavor it was the now-standard 20+ grams of coffee with a bare one-ounce yield: thick, bitter uber-ristretto that is the coffee equivalent of Herb Caen’s old joke about the ideal cocaine substitute (smear the inside of your nose with battery acid and burn a hundred dollar bill). It's particularly sad to see state-of-the-art machinery and skilled baristas offering something so atrocious when a reduction of about 5 grams in the dose and a half-ounce or so more yield would produce something worth savoring straight, instead of drowning in steamed milk
Intelligentsia is for me perhaps the extreme example of the snobbery, hypocrisy and narcissism of today’s third wave coffee scene at its worst. The spare menu (and insufferably pretentious web site) purports to feature only “seasonal” coffees, yet the coffees on offer were no more seasonal than many others that could easily have been available, from top quality Central Americans to Indonesians to Yemens or Ethiopians.
Given the volume they're doing they could clearly be offering a couple of excellent single-origin coffees batch-brewed in a top-of-the-line 1-2 gallon commercial brewer for a couple of dollars per cup (and with far better extraction and temperature, especially if they upgraded their grinders to a small roller mill), but that would of course involve factoring the interests of the customer and some level of concern for value into the equation, and why start now, especially with a line out the door?
The sad theater of employees painstakingly brewing individual cups of drip coffee when that method's whole raison d'etre is to efficiently brew a pot of coffee to be shared among friends perfectly mirrors the alone together isolation of the customers on their iPhones and Macbooks (all with ear phones!) sitting at the bar during my visit, drinking coffee together while communing with invisible others in the virtual world. This 21st century café is as removed as one could imagine from the rich tradition of the coffeehouse as a place for lively exchange of ideas and with it the creation of community.
Earlier in the day I visited a busy Peet’s in Santa Monica. The only caffeinated choice in the urn was Italian Roast, which I of course scolded them for even brewing (“the only thing worse would be French Roast”). Surprisingly they willingly brewed a pot of Ethiopian Fancy and in addition had a plunger pot of limited edition India Peaberry for sampling. The Ethiopian was perfectly brewed but as is so often the case these days simply couldn’t handle its roast, with only the slightest bit of residual acidity to mark it as something African. The India was a bit better but lacked the multidimensional spice of previous years, coming across more like a decent lot of Estate Java from years gone by.
On the other hand, the Peet’s was impeccably brewed on good equipment at a tiny fraction of the asking price of the other cups of coffee, by employees with actual training in customer service.
All-in-all what a wretchedly narrow range of poor choices these experiences represent. This kind of retail scene is a huge step backwards from ten or even twenty years ago, when places like Pannikin and The Coffee Connection were in their prime. No wonder consumers are throwing in the towel and going for their Dunkin' Donuts drip, Keurig K Cups or Starbucks Via. And what an opportunity for anyone with the temerity to offer fresh, moderately-roasted and professionally brewed coffee at a fair price.
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This is so entertaining, who needs a blog with pictures? I couldn't say if I agree or not since I haven't been to any of these places. But I share the same frustration with narrowness of offerings and affectation of brewing methods. I find myself increasingly alienated from the culture of coffee houses that simply lack warmth, or just serve up so much style that you feel it intrudes on the experience, intrudes on the coffee, intrudes in the conversation with a friend. Anyway, you *could* turn down your flame a bit because you are scorching the batch.
ReplyDeleteUnfortunately you missed some stellar cafes on the eastside and downtown: Cafe Demitasse, Cognoscenti Coffee, and Spring for Coffee. That's not to mention newer places in Koreatown, Los Feliz, the Fairfax district, and the westside.
ReplyDeleteBut I hear you on the dearth of quality batch brewed coffee here.
Thanks Greg for the recommendations. I look forward very much to visiting all of these place next time out there, which I hope will be soon.
ReplyDeleteTom, what can I say except guilty as charged and in the unlikely event I ever grow up I hope to write about coffee with the kind of skill and balance you consistently bring to the table. I'm so happy you're in this business.
I love your ferocious opinions about third-wave coffee, but given the spirit of opposing viewpoints, I'd like to offer a few comments which you can take or leave. Firstly, I wish better equipment was available to achieve a batch brew even close in taste to a skilled barista on a pourover. I've just never had as good of coffee as I've had from a properly trained barista using a pourover and kettle.
ReplyDeleteSecondly, without Intelligentsia, we'd hardly even have specialty, third-wave coffee. They have developed a way for everyone along the chain of coffee to make a fair living, and have improved the quality of farming 100 fold. And when you say things about pushing them to offer batch brewing in an effort to "satisfy customer desires", you should look at the long lines at every one of their cafes. It appears to me that they are doing just fine offering coffee as they do.
In terms of the options available, you'd be hard-pressed finding a better assortment of high-rated coffees in one cafe. I wish my shop was that lucky, to have some of the world's most prestigious coffees in one room, offered multiple ways! wow. If you are looking for more variety, there are approximately 84 billion coffee shops that offer drinks like a milky way latte with sprinkles and whip. I think what suits you may just be Peets: comfy couches surrounded by twenty people wearing headphones on laptops, $1.50 cups that are exquisitely burnt like toast, and no 'attitude' (of course, what is there to be pretentious about when you don't know what a macchiato actually is)...yes, this is probably just what you are looking for, which I am totally ok with. Thanks for your input though, on the industry. I do agree with certain parts, just not many.
Kevin, your blog is always thought-provoking, and I look forward to each new entry. I don't know whether to consider myself relieved or disappointed that you did not visit my favorite cafe in Santa Barbara, The French Press. On the one hand, they are friendly and approachable, but on the other, their espresso makes Intelligentsia seem bland --- it is utterly 3rd wave through and through.
ReplyDeleteHi Andre - The French Press is on my list now - thanks! It is incredibly heartening how many great new independent places there are out there!
ReplyDeletedenvercoffeereview, to address your comments:
1. Your comment about barista brewed drip simply reflects a lack of experience. Until you've spent a few hundred hours playing with really excellent commercial brewers from Fetco Extractors to 3 gallon urns equipped with everything from old-school muslin filter bags to stainless steel mesh filters you don't get a sense of just how great drip coffee can be. Ditto with roller-mill ground coffee with its ideal particle size distribution, the importance of flat-bottomed filters for proper extraction, having enough sheer mass of coffee to make the presence of a paper filter irrelevant, etc.
Anytime you're brewing less than a liter of coffee you're fighting going to be flirting with under-extraction and fighting to get a decent brew temperature and contact time. Having lived in Colorado most of my life (and living today at 6100 feet in New Mexico) I'll also point out that in Denver where you presumably live this is even more of an issue - you need water at or near boiling and an especially heavy dose of coffee to begin to compensate for water boiling at a minimum of 10 degrees cooler where you are than at sea level.
Regarding Intelligentsia I have no doubt they're wildly successful but otherwise you give them way too much credit for things that they certainly do but are hardly alone in doing. When it comes to improving farmer welfare or coffee quality they're latecomers and bit part players in a very long tradition that in the U.S. originatred with people like Freed, Teller and Freed and that folks like Peets and Starbucks (believe it or not) have played major roles in. Those companies were buying container loads of top Antiguas and Kenya auction lots and diligently supporting the best farms 40 years ago, and still do so today. Closer to home, Allegro Coffee, where I was the buyer for many years, buys coffee of equal or better quality to anything Intelli purchases in exponentially greater quantities and sells it without pretense at realistic prices through Whole Foods.
Intellgentsia is actually painfully short on offering variety - the worst of the well-known Third Wave players. There's a lot more choice at Stumptown, Counterculture or Terroir, for example. And if you're serious about coffee you roast your own anyway, in which case you can go to Sweet Maria's or Coffee Shrub and find the kind of choice and selection of top coffees that folks like Intelligentsia ought to be offering at retail. Right now there' a half dozen superb Guatemalas there, top Kenya, Yemen Mocha and washed and dry proceed Ethiopian, a magnificent Sumatra peaberry and much more. Your admiration for Intelligentsia and their imitators is misplaced.
As for Peet's, it's easy to make fun of their roast style and miss out on the still amazing quality of the ~ thire million pounds of coffees they buy each year, the very high standard of their drip brewing and much of their espresso preparation, the excellent tea selection, etc. No they aren't the company they were 20 years ago, but they still do a lot of things far better and far more consistetly than most independents - and the same is true of Starbucks, mediocre as they are. At the end of the day what's amazing to me is not how bad the large, publicly-owned chains are - it's how poor a job the best independents due of really distancing themselves in quality and consistency of execution and in offering a meaningful selection of coffees from all the great growing regions.
In rereading my own comments, I seemed a bit too critical of your comments. I seem a bit snobby and I didn't mean to. I apologize for that. But, while I may have jumped my bounds a bit, I've just never had a coffee I enjoy from Peets, from Starbucks, or from Allegro. I do know Allegro sources some great coffees, in terms of quality, but I just don't seem to taste it, at least in the coffees that they offer at Whole Foods. Perhaps you can recommend something from them that I may like more.
ReplyDeleteIn terms of my appreciation for Intelligentsia, I do realize that they may not be offering the world's greatest, highest quality coffees these days, but I don't think the industry would be where it is today without that single company. Yes, I've also got tons of love for Terroir and Stumptown, along with many other smaller companies who pursue quality, and who had major influences on the very beginning of Specialty. So, its not that I think Intelligentsia is the keystone, but I think they have a lot going for them, and they bring a lot to the table. Yes, some of the interactions I've had with certain Intelli baristas have been a bit short and rude, and in no way do I think that helps our industry grow, so I'm not supporting that, but I do support their creativity in presenting the coffee that they offer, and their willingness to pay farmers and baristas well.
I am familiar with the difficulties of brewing here in Denver, but I will say I've had amazing cups here, brewed on a V60, both at home, and at Aviano's and Novo and Crema. It has been good, so long as we use water that boils in the kettle. Hope you get a chance to visit soon, and maybe we can try coffees on some new Fetcos, and see how they taste beside a pourover.
Thanks denvercoffeereview for this second post. I don't think you were snobby; rather, maybe just a bit heated, totally understandably, in reaction to my excessively sharp post. There are a lot of great things going on among smaller roaster-retailers and I need do do a much better job of celebrating that. The smaller guys you mention in Denver are certainly among the brigh spots!
ReplyDeleteAllegro's buyers are great people but the company really has no control over what Whole Foods does with their coffee (that's one of the main reasons I quit working there!). I don't trust the freshness of the coffee in the Whole Foods bulk bins so buy their 12 ounce valve bags when I do shop there. Their Kenya, Guatemalans and any limited edition stuff they're doing are usually worthwhile.
I also hope we start to see more diversity of handmade coffee out there - a TruBru style holder for 3-4 Aeropresses would be great, the Clever Dripper for a single 12 ounce serving has a lot of advantages over the Harios and doesn't require a fancy pour kettle, and even the much-maligned plunger pot has its uses. The Aeropress and plunger are particularly good for showcasing coffees where body and depth rather than all top notes are the main appeal (full city+ roasted Indonesians, Yemens, dry-processed Ethiopians and the like) and those coffees seem to have become almost impossible to find (Novo is one great exception) at retail.
I'll be up in Denver a couple of times next year and would love to taste with you!
DenverCoffeeReview, who are you and what are your credentials?
ReplyDeleteKevin, great post! I've always found your posts, quotes, opinions really insightful. Nothing wrong with being opinionated and passionate about what you believe, especially on your own blog! And I tend to agree with both yourself and Todd Carmichael about the attitude first third wave movement. Don't get me wrong, I love the coffee, but whenever I've visited the ultra-trendy cafe's, I feel like I'm paying to be belittled (I'm looking at you Four Barrel, if you have a pour over bar, don't scoff at me when I order a pour over coffee!)
ReplyDeleteI wanted to second what Andre recommended, I went to UC Santa Barbara, and then spent a year after my graduation working at Peet's Coffee's in downtown Santa Barbara, and I would always spend my days off reading at the French Press. They serve Verve coffee and are committed to substance over style, although they are stylish. The baristas go out of their way to get to know you (most likely because a vast majority started out at chain coffee houses, such as Sbux and Peet's).
To Denvercoffee, I think it's extremely easy, and lazy, to knock on Peet's as you did. Yes, they roast in a way that is no longer "in", but there is a reason why Peet's has so many extremely loyal fans. Some people like their coffee dark and strong.
I had the pleasure of touring the Peet's roasting plant and partaking in a tasting with Jim Reynolds, the main thing that struck me is that the dude still cares. He still loves tasting, and dissecting each coffee, and hes been working in coffee his whole life! The company as a whole still loves what they do, even as a large publicly traded entity. The passion is still palpable, which blew me away.
Hey Kevin! I actually work at Lamill and appreciate the feedback. I think I recall the Kenya that you mentioned, do you happen to remember what auction lot it was in particular and when you were in? there was a batch of kenyan that was just a bit underdeveloped to me. we actually just had some new single origins in - panama, a different kenyan, and ethiopian (sidamo) that we just got in that you missed.
ReplyDeleteany suggestions on the hot chocolate? we are using a valrhona ganache.
also service and bringing everyone up to speed on coffee/product knowledge is always a challenge, but as you pointed out is necessary and needs to be continually addressed!
again, i appreciate the feedback! wish i could've caught you when you were in. on a side note, some of the best cups i had have been on a well dialed in fetco (when i used to work at birdrock in san diego). it might not have the visual appeal of single-cup brewing, but when done right, i agree that it yields a good cup!
-Jonathan
Thanks for a bunch of great comments from obviously passionate and knowledgeable people. I was, and have consistently been, a bit harsh in my critiques of Third Wave excesses - reelects my own shortcomings for sure, but everything else I see out there in terms of press coverage - from industry rags that are sponsored by such roasters (from Sprudge to Roast to Tea & Coffee) to folks like the NY Times and New Yorker that really have no excuse has been and remains naive fawning gush with none of the critical spirit of good reporters. I don't really want to be the Anthony Bourdain of coffee (okay, yes I do), but OTOH it beats being the Doris Day.
ReplyDeleteJonathan we visited Lamill on November 14th so whatever lot was on offer there was what we got. The room nearest the bar was packed and when we asked to be seated at a table in the other room we were told to just sit at the bar. The good part was we got to see what folks were doing.
Regarding the hot chocolate there are any number of ways you could go. You can order straight Valrhona cocoa from Chocosphere.com and add the minimum amount of raw sugar to that. Better still you can melt down pure couverture bars from vertically integrated (cacao to bar) companies like Michel Cluizel or Domori, or use Claudio Corallo's even more hard-core purist chocolate. If you want to stick with Valrhona bars the Manjari and Guanaja are the best of their commercial 60-70% stuff. Dilute only with water if you want the more intense Italian style; use heavy cream in the minimum possible proportion to arrive at what the best Parisian shops serve.
Thanks again everyone for your thoughtful comments and I will work diligently on being more positive and constructive in my rants from now on.
Good post Kevin. As far as having a limited number of retail coffee options goes, I always find that to be a benefit. As a barista, there are only so many coffees I can keep up with week to week. At Zoka we currently have five and I can field questions about any one of them at any given time. Any more than that and I would have to answer "how is the el salvador?" with "well, I haven't had it in a while so I am not sure..." and then service suffers. Thoughts?
ReplyDeleteHi Brandon -
ReplyDeleteGood to hear from you and hope things are going well at Zoka, a place I haven't visited for quite awhile but remember having great coffee at.
I think it's important that the selection of coffees on offer be small enough that employees can and will have tasted all of them on, say, a weekly basis. Clearly an even more important limiting factor is freshness: one wants to offer only as many coffees as one can sell and/or brew one's smallest roast of within a week. Still, in my experience, figuring a place with a decent morning rush that does both espresso and coffee by the cup/pot plus retail sales of whole bean, that would typically mean a menu of 12-30 coffees total (including decafs).
Back "in the day" the old line Starbucks and Peets stores had no problem tasting that many coffees via plunger pot and espresso as well as drip on a regular basis. On the other hand, nothing wrong with only having 5-6 exquisite coffees, unless they are all in the same style (manicured washed coffees) as is so often the case these days. The smaller the total number of offerings, the more I think they need to be vividly different in flavor in order to do justice to the richness of origin coffee flavor options.
Wow, just 12 coffees is many more than I see these days. But I totally agree with your last sentence, if you're only offering 5-6 then it should be easy to provide a good representation of the world's specialty coffees.
ReplyDeleteYeah that number makes sense. With decafs and bless we have 14
ReplyDeleteHey Kevin. Your unique perspective on the Third Wave scene is interesting and helpful. I'd like to recommend two more coffeehouses in Southern California that may provide a better experience than that which you had at Lamill and Intelligentsia.
ReplyDeleteCoffee Commissary, in West Hollywood, has only limited offerings, but they buy from some respected roasters (i.e. Temple, Coava, Sightglass, and Victrola).
Portola Coffee Lab, in Costa Mesa, has surpassed all of my once-favorite cafes in LA, OC, and Seattle. Their approach is very scientific, and you'll find a good variety of SO offerings roasted in-house and brewed through impressive equipment (i.e. V60, siphon, Trifecta, Kyoto, and Slayer).
Definitely pay both shops a visit when you're in town. Enjoy!
Hi "Unknown" -
ReplyDeleteThanks for these recommendations! Both of these places sound excellent and I look forward to visiting them. I need to visit about a dozen places next trip.